How We Rate Casinos

At Save The Cathedral, we've developed a comprehensive methodology to evaluate online pokies and casinos operating in New Zealand. Our ratings are designed to help Kiwi players make informed decisions about where to play safely and responsibly.

Licensing & Regulation

We prioritise casinos holding valid gaming licenses from recognised authorities. We assess whether operators hold licences from the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming, or possess a local New Zealand license where applicable. Licensed operators are subject to strict compliance requirements and regular audits, providing players with essential protections and recourse in case of disputes.

Game Selection & Software Providers

We evaluate the breadth and quality of gaming libraries, including slots, live casino games, and table games. We verify that games are supplied by reputable software providers with proven track records. A diverse portfolio from established developers such as Pragmatic Play, NetEnt, and Evolution Gaming indicates higher standards and better game fairness.

Bonus Terms & Wagering Requirements

We analyse promotional offers by examining their terms and conditions, including wagering requirements (rollover), maximum cashout limits, game restrictions, and expiration timelines. We favour casinos with transparent, player-friendly bonus structures that don't impose unrealistic conditions on winnings.

Payment Methods & Withdrawal Speed

We assess the range of deposit and withdrawal options available to New Zealand players, including cryptocurrency, e-wallets, and bank transfers. We evaluate processing times, minimum/maximum limits, and any associated fees. Fast, reliable payment methods are essential for a positive player experience.

Customer Support

We test responsiveness and availability of customer support channels, including 24/7 live chat, email support, and phone assistance. We evaluate response times, support staff knowledge, and ability to resolve player issues efficiently and professionally.

Mobile Experience

We assess the quality of mobile platforms through responsive design testing and, where available, dedicated mobile apps. We evaluate ease of navigation, game loading speeds, and overall functionality on smartphones and tablets for on-the-go gaming.

Responsible Gaming Tools

We examine the availability and prominence of responsible gambling features, including deposit limits, loss limits, self-exclusion options, and cooling-off periods. Strong responsible gaming measures indicate a casino's commitment to player wellbeing and addiction prevention.

Our Rating Scale

We rate casinos on a scale of 1 to 10, based on the criteria outlined above:

Our ratings are updated regularly to reflect changes in casino operations, licensing status, and player feedback. All reviews on Save The Cathedral are independent and conducted in accordance with our strict ethical standards.